Delivery Information

General

Afro Indo Horn Crafts, having its registered address at The Castle Unit 345 2500 Castle Dr Manhattan, NY is managing and operating the website https://afroindohorncrafts.com/ through which it facilitates the sale of drinking horns and other horn craft items to the users of the Afro Indo Horn Crafts.

This delivery and shipping policy, together with the Term sets out our policies and procedures towards delivery and shipping of products purchased on the Afro Indo Horn Crafts platform.

We provide shipping and delivery of our products across the UK & USA. We aim to offer the best customer experience for you by tying up with the reputed logistics service providers to handle your orders in the best possible way and to ensure that you have a hassle-free experience in receiving the product which you ordered from the Afro Indo Horn Crafts platform. We make all commercially reasonable endeavours to ensure that the products you order reach you in a timely fashion.

By agreeing to use the Afro Indo Horn Crafts platform and/or purchasing a product on the Afro Indo Horn Crafts platform, you agree to be bound by the terms of this Policy without any modification. We encourage you to read and understand the terms of this Policy every time you visit the Afro Indo Horn Crafts platform. If you do not agree to the Terms detailed in this policy, you are advised not to use, access or transact on the Afro Indo Horn Crafts platform.

Terms of Shipping and Delivery

We partner with third-party logistics providers to effectuate the Product shipping and delivery to you. You will be provided with an estimated timeline for the delivery of the product purchased from the Afro Indo Horn Crafts platform. This estimated timeline of 2-5 days shall be notified to the user on the order confirmation page displayed at the time the order is confirmed by us. You agree and understand that though we effectuate the product delivery to the users through our logistic partners, we reserve the right to ship and deliver the products independently without engaging any Logistics partner or third-party service providers.

You agree and understand that we endeavour to ship and deliver our products all across the UK and USA. However, we may, at our discretion, determine specific areas as unserviceable for product delivery.

You agree and acknowledge that to effectuate and promote the delivery of the products, we may enquire about some specific information like your name, shipping address, mobile no, billing address, etc. You shall ensure that all the details provided by you on the Afro Indo Horn Crafts platform are true, complete, and accurate to identify the actual place of delivery.

While we attempt to deliver the product within the estimated timeline of delivery offered to you, in the event you are not available to receive the product, our logistic partner will make a maximum of 3 attempts to deliver the product to you. If the third delivery attempt is unsuccessful, we reserve the right to cancel the order and process the Return of such product to us.

Customer Support

Any queries or concerns regarding the shipping and delivery of the Products as per the policy may be directed by you to our customer support team who can be contacted at info@afroindohorncrafts.com.